Returns and Refund Policy

Creait Refund Policy

We offer a 10-day return policy from the date you receive your item.

⚠️ Important: Unopened Packages Only

♻️ Return Requirements

To be eligible for a return, your item must meet ALL of these conditions:

 Requirement Details
Timeframe Within 10 days of delivery
Condition Completely unopened and unused
Packaging Original packaging intact with all seals
Tags All tags and labels attached
Proof Receipt or order confirmation required

 

❌ Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Opened packages (any craft supplies once unsealed)
  • Custom or personalized orders
  • Sale items and clearance products
  • Gift cards
  • Items without original packaging

❓More information, please check our Return and Refund Policy